FREQUENTLY ASKED QUESTIONS!
Why Choose Us?
At Timeless Tree Weddings, we believe that every couple is unique in a special way - that every wedding has a different story to tell. We're here to tell your story on film & in photos to create timeless memories that you won’t stop watching over and over again. Weddings aren’t a walk in the park, but if you have the right team with the right energy, you’ll enjoy every moment! The key to success is having the perfect team and the right system!
1) With Timeless Tree weddings you will get a Timeless Cinematic Hollywood Production for a wedding film. Your Photos will be Timeless and the opposite of ordinary. We capture each couple’s story with perfection in mind.
2) You'll also be getting the most fun, easy to work with videographers & photographers that will ensure your special day goes flawlessly and with style! Camera shy? No worries, only experience professional videographers & photographers know how to shoot flawlessly and make you feel comfortable at the same time. Need lots of direction? That’s what we're here for. We will direct and take care of you every step of the way to ensure your photos and films are a perfect reflection of your story and relationship!
3) The perfect system that always ends in the perfect results! - An insider secret in the industry that most couples don’t know is that most photographers and videographers hate editing and don’t really have a passion for it as much as shooting. They also might not be the greatest picking up phonecalls and responding to emails quickly. Most professionals are really good at one thing, and only really enjoy one thing. This is why our team has the perfect system. We have our Master Editors that LOVE editing and exclusively edit. This is where they excel and where their passion is. We have strictly shooters who LOVE and have a passion for wedding days and the ability to be creative and produce art and capture love on wedding days. And we have planners who enjoy helping couples plan their big day, that also just love helping keeping all our brides happy as much as possible. This system is only possible with a team as big as ours, basically, we have the best of the best in each category. Your not getting a mediocre jack of all trades with Timeless Tree, you’re getting the best in each category!
Do you guys travel? What Cities are you Local to?
We started out in Toronto, Canada, but have since branched out to shooting in Ottawa, Montreal, Calgary, Edmonton, Vancouver, New York, New Jersey, San Francisco, Sacramento, Philadelphia, Tampa, Chicago, Seattle, Denver, Boston, Portland, Washington DC, Baltimore, Atlanta, Los Angeles, San Diego, San Antonio, Dallas, Austin, Houston & Hartford. If your city is not listed, please feel free to reach out as we do travel Worldwide for destination weddings often!
What is considered Long Distance? Are there travel fees?
If your wedding is located within the city of Toronto, Ottawa, Montreal, Calgary, Edmonton, Vancouver, New York, New Jersey, San Francisco, Sacramento, Philadelphia, Tampa, Chicago, Seattle, Denver, Boston, Portland, Washington DC, Baltimore, Atlanta, Los Angeles, San Diego, San Antonio, Dallas, Austin, Houston & Hartford - then there are no travel fees. Outside of these cities, the further out we have to drive, the travel fees are calculated based on distance from the city. Just ask us and we can figure out the associated travel costs to your wedding venue!
What benefit is there to book both photography & videography together?
Capturing special moments on your wedding day is our main job. This can only be done seamlessly if photographers and videographers are from the same company and team. This tells you that we’ve shot 100’s of weddings together - we don’t get in each other’s ways, and we work FAST and EFFICIENTLY together. This means MORE quality photos and BETTER films for you in the end. Whenever photography + videography are from separate companies, they tend to not work as well together as they could. Only true veterans with enough experience in the industry have great teamwork skills and can work with anybody.
What is your Photography Style?
Over the years we’ve developed a very hybrid timeless documentary style. We also combine elements of an editorial vibe - we like tell the perfect story of what happened on your wedding day! Our photographers capture ordinary moments and turn them into timeless photos that never fade with time. Our colours are light and airy, and we enjoy shooting with natural light. We use your engagement shoot to get to know you as a couple more, so we can perfect shooting your relationship on your wedding day. Everything about you two is important to us. We enjoy a mixture of candid, along with editorial posed shots, but at the same time, if you have your own preferences, we are super flexible and allow suggestions as well! This is YOUR wedding day, and we want to do whatever we can to make it just perfect for you.
What is your Videography Style?
Our videographers love storytelling. We capture raw and natural emotions and really display your unique relationship on camera. We tend to gear towards shooting more of a candid style, we love being ninjas and ghosts on your special day. But at the same time, we are flexible and if you want direction, if you want specific posed shots, we are all for it as well. Every couple is unique in their own ways and we understand. Our main aim for each wedding is to elevate the natural story that unfolds on your wedding day.
Are your shooters In-house?
All our shooters are in-house and all shoot in the same hybrid timeless style you see in our films and photos. We spend a lot of time ensuring we only have the best shooters in the industry on our team. We only have the best in the industry with the most passion and experience on our team. It’s definitely not an exaggeration when we say we’re going to take care of you on your special day!
What types of Cameras do you use for Video?
We shoot with the top of the line 4K cinema cameras, Panasonic GH5 & GH6 Cameras for video!
Do you use Stabilizers?
We shoot with monopods, tripods and Gimbals which help us create those seamlessly smooth shots. We also use top of the line in-body stabilization and in-lens stabilization as well! No shaky camcorder footage here.
What do you use to capture Audio?
High quality audio is extremely important to us. We always have 3 high quality recorders on set, all with high-end Tram Lav microphones which produce only the highest of quality in audio. We record straight from the DJ mixer board, and we also put recorders on the Groom and on the podium during the reception! No worries about audio issues from us ever!
How do you choose the music for our wedding?
We are 100% flexible with all music choices, we take our time and get your input on what songs you love and we go with just that. We understand every couple has their own songs that reflects them and so we let you tell us what songs to go with! We also take the time to acquire those songs you choose, which consist of usually about 10-20 songs in total.
What is the difference between the Cinematic Story Film and the Long Feature Film?
A cinematic story film is our bread and butter. It’s your wedding story highlighted to your song (3-5 minutes). We take all the important and best parts of the day, and create a unique cinematic wedding film that encapsulates everything between you and your new husband/wife on your wedding day! It’s essentially the heart and soul of your wedding. Whereas, the long feature film is the film encompasses the whole day into one sitting. It can be anywhere between 15-120 minutes in length. Some couples like to have shorter long features, and others like to have 2 hour long features. We are one of the few studioes that are flexible and cater to whatever you want. Just let us know and we will create the timeless wedding film that suits your needs!
How long does it usually take you to finish editing our videos and photos?
We pride ourselves on having the best editing times in the industry, where most videographers will take 6-12 months to return any edited footage, we take only 4-6 months longest. Everything always depends on the season as well.
How far in advance should we book?
Most of our clients book their date 12-24 months in advance in order to secure their date. However, we also have last minute clients that get lucky sometimes. The earlier you book, the better because it secures the date for you. Once a date is gone, it’s gone.
Do you shoot Destination Weddings?
Yes! We shoot at least 5 destination weddings every year. If you are interested in our promotional discounts for destination weddings, contact us for our current deals!
Do you use lighting for video?
We only use lighting when we absolutely need to, we find lighting is only needed during the dancing time, or sometimes when receptions don’t have spotlights for speeches, but other than that, we always try not to use additional lighting, but always have it just in case!
Do you have backup cameras?
We definitely always carry backup cameras, you never know when something can go wrong!
What are Same-Day Edits and Do you do Same Day Edits?
Same-Day Edits are short highlights that are about 3-5 minutes in length that are shown during the reception. This highlight includes engagement shots, along with morning prep shots, wedding ceremony and photoshoot/park shots. This Same Day Edit is usually shown for the guests so they could be a part of the special day if they weren’t there, also for the Bride and Groom to see one another getting ready the morning of as well! And yes we do Same Day Edits, but this package is a custom package that requires special quoting depending on the special needs of the clients! So contact us for more info!
Do you direct us throughout the photoshoot or like to shoot candidly?
We are extremely flexible. Professional videographers/photographers know how to work perfectly with each different couple. Some couples might be camera shy and so we make you feel comfortable and get candid shots. Some couples might be outgoing and love the camera in which case we'd direct as much as possible. Whatever the client’s personalities are, we tend to shoot accordingly! Either way, you will be getting a timeless story for both of you by the end of the day!
How long after will you have our wedding videos & photos for?
We store and hold your finished wedding films and photos forever. If you ever lose them, you can still come to us and we can get you a copy no problem!